Kenneth Reese
Dec 20, 2024
Customer Service
Customer service was detailed no confusion about services provided.
Recommended: Yes
M Richard
Oct 09, 2024
Made us buy a lock that we can never use again only at this facility
I like the company, the only thing is that you guys make the customer pay for your lock. However, it says you can buy your own, but apparently that's not true and we had to buy a 20 dollar lock when we already have one that we have used at this same location before. Now we gonna have a lock that we will no longer be able to use. Didn't like this
Recommended: No
M Richard
Oct 09, 2024
周慮歳
Thanks for the opportunity to use your services
Recommended: Yes
Amber Ramsey
Jun 08, 2024
Manager is AWESOME!
Very positive manager. She was very helpful and very kind polite and most of all very professional. I would recommend this location to everyone and to all my family and friends.
Recommended: Yes
Kat
May 31, 2024
Great
Process was quick and easy. Place is very clean. Dolly cart at each hall entrance to help you load.
Recommended: Yes
John
Jul 07, 2023
One of the best
Fast and easy. All customer service are professional and kind.
Recommended: Yes
Cierra Wilbourn
Feb 12, 2023
Great Experience
Facility was very clean. Jillian was very helpful and professional
Recommended: Yes
ernie
Feb 06, 2023
Place is great
Place is great and quiet. was able to complete paperwork remotely abd didnt have to interact with main office.
Recommended: Yes
Ronald Holcomb
Nov 22, 2022
Clean easy access and fair prices
Very nice storage facility,staff helpful and friendly ,prices are the best around.
Recommended: Yes
Marilyn Basilio
Sep 25, 2022
Online reservation
I like that it was easy to reserve and get the storage. No need for in-person contacts.
Recommended: Yes
Markeita Perona
Sep 06, 2022
I would reccomend to a friend
very clean, nice place safe would reccomend
Recommended: Yes
Lynda 'Frankey' Fisher
Jul 10, 2022
Jillian was very pleasant and friendly. Nice to work with.
Storage facility/unit is easy to access and clean
Recommended: Yes
Chuck Hursch
Apr 30, 2022
Better place than Fruitridge
Prefer this storage to Fruitridge Life Storage
Recommended: Yes
Keysmer Damo
Apr 12, 2022
If storing a car, you'll have to go there physically to try it.
They should publish more accurate dimensions. Some people like me are going to be in the edge. I almost took the rollover door down because the roof of my van touched it.
Recommended: Yes
Celia Guerrero
Apr 04, 2022
Entrance doors need more signage no help or info
I called to get help and was not able to talk to anybody for assistance really frustrating and the storage numbers have a letter behind it went all over the place looking for the number with the letter
Recommended: Yes
Sidney Chasteen
Dec 08, 2021
Great 😊ðŸ‘.
Very clean, secure facility with helpful attendant's.
Recommended: Yes
Olesya Trukhan
Oct 12, 2021
Moving My Stuff To The Storage
Itﾃ｢竄ｬ邃｢s my first time getting a storage to stock up my stuff inside.I would say that the company has a good customer services that they helped me with my questions that they had answered all of my questions. Very clean facility and good customer service.
Recommended: Yes
Shaun
May 23, 2020
Very clean..
Moved from public storage to life storage.. what a difference.. Iﾃ｢竄ｬ邃｢m never going back to public storage.. life storage cares a lot
More about cleanliness and security.. a total game changer.. thanks guys and gals ..
Recommended: Yes
卡牡
Apr 23, 2020
Very good personal
There are bery friendly and they explain the rules and rhe agreement patiently answer my questions
Recommended: Yes
Tex Parks
Oct 29, 2019
Excellent customer service
Young lady that runs this place is above stellar in customer service! I work in the customer service industry and I canﾃ｢竄ｬ邃｢t tell you how much I appreciate this young lady and all that she did for myself and my wife with the questions we had. Again just above amazing thank you
Recommended: Yes
Valentina
Sep 02, 2019
Thumbs up
Process was fast and easy. Derick was great :)
Recommended: Yes
Sherry
Apr 30, 2019
The manager was super polite and explained everything I needed to know.
On Sunday the 28th I reserved and rented a 5 x 5 unit. At the time when I wanted to move things into the unit I realized it was going to be to small. It was towards the end of the day for him and he helped my son and I with upgrading to the next size one. I felt a little bad doing what I did at the end of his day. It was almost time for the office to close and for him to leave. Again very friendly and nice with helping me to up grade to a bigger unit. I would highly recommend life storage to anyone needing a storage unit.
Recommended: Yes
Timishia
Apr 26, 2019
Clean and friendly
Upon my arrive I received a call from the storage to confirm my move in and to see if I had any other concerns. Taylor was very nice answered all my questions and was able to help me make an account online while on the phone. The move in process took about 15 minutes and I was ready. Overall great experience
Recommended: Yes
Nosa
Dec 25, 2018
Awesome customer service rep.
Awesome person you have for customer service. She's best you can ever get.
Recommended: Yes
Alicia
Apr 24, 2018
Very nice & clean facility
This place has it all when it come to your storage needs and the prices are very reasonable the staff is very nice and helpful great customer service. I couldn't of found a better place to store my items
Recommended: Yes
Alicia
Apr 22, 2018
The best by far
Nice clean facility with great customer service
Recommended: Yes
EDWARD
Apr 11, 2018
Unit's great, check-in was a little rocky.
Before moving into our unit, we filled out all the requested information online and they waived their administrative fee, as promised. However, instead of having a quick check-in, as expected, the process took nearly an hour. We were sold a new lock, which we didn't need but they required, and we were sold insurance that we could have avoided if we had been told we needed to bring proof of our homeowner's insurance (that amount has since been credited to a future month's rent). No one likes surprise charges. The process was frustrating and could have been handled much more smoothly.
Recommended: Yes
Nikita
Apr 06, 2018
The best by far
I'm so glad I found this place.
Recommended: Yes
Eric
Jan 27, 2018
Excellent friendly staff with clean facility
5 stars for this storage. Has great prices
Recommended: Yes
Detroit
Sep 25, 2017
Great service! Clean facilities!
Great service! Clean facilities!
Recommended: Yes
Detroit
Sep 23, 2017
Professional and easy to work with!
I was more than pleased with their great service and follow up.
Recommended: Yes
Sonja
Sep 22, 2017
Conveniently located and assistant manager did a fabulous job.
My review is 8 out of 10 stars
Recommended: Yes
Rebecca
Sep 19, 2017
Great
Great customer services! Very friendly and polite. Helped assist me with all my needs.
Recommended: Yes
Gina
Jun 25, 2017
Excellent customer service, professional, clean
Polite professional clean great place for storage
Recommended: Yes
Bobby
May 31, 2017
Helpful and friendly staff
Helpful and friendly staff! Prices were really good considering the 50% off for the first month. Recommended.
Recommended: Yes
Ron
May 19, 2017
So far, so good
Great customer service - went over everything in a timely manner.
Recommended: Yes
Dadreon
May 07, 2017
Great
Great customer service keep up the good work
Recommended: Yes
Dadreon
May 05, 2017
Review
Everything was good great customer service.
Recommended: Yes
Dai'yon
Mar 02, 2017
Great
Renting a storage unit was smooth and easy
Recommended: Yes
Dai'yon
Feb 28, 2017
Good!!
Renting a storage unit was fast and easy
Recommended: Yes
Francisco
Mar 24, 2016
It was a good experience overall
Very helpful staff.
Recommended: Yes
Sierra
Mar 11, 2016
Easy, Fast and affordable
Great experience. Very easy, Fast and affordable.
Recommended: Yes
Macey
Dec 08, 2015
Clean, affordable, friendly.
Laura was very helpful! 5 stars for sure!
Recommended: Yes
Caroline
Oct 12, 2015
Overall a nice experience!
They honored the price quoted on the phone. Customer service representative was helpful and nice. The facility is secure and clean.
Recommended: Yes
Brian
Dec 31, 2013
Very easy to work with, friendly, answered all questions.
Recommended: Yes
Suzanne
Oct 29, 2013
So far everything has gone smoothly and I look forward to a continued relationship.
Recommended: Yes
Cesar
Sep 19, 2013
Great experience
Recommended: Yes
gabriela
Sep 17, 2013
greta plus we are glad they were at the office after hours becuse we forgot the code to enter thanks again
Recommended: Yes
krhenn123
Mar 25, 2013
Recommended: Yes
Donald
Nov 01, 2012
Friendly, experienced, profesional, efficient and fair price and secured. That sums it all. Highly recommend! !
Recommended: Yes
Anita
Oct 09, 2012
So far i love it !
Recommended: Yes
Richard
Oct 31, 2011
Top notch storage facility!
I consolidated two storage units over to Calvine Storage Kings. Thanks to Sparefoot.com, I was able to get a 5x20 unit, which wasn't listed on Calvine's website. Anyhow, this 5x20 was 15sq ft bigger than my two other unit's and also $16 less per month.
Office staff was very friendly and the grounds are the best i've been too. It's not too big and it's not too small. Each section (A, B, C, etc) is not huge like other storage places where you have to walk a 1/4 mile from your truck to the unit (if your unit is located "inside"). The free truck was ok and it was better than not having a truck or going through Uhaul. Plus, unlike other storage places that has a free truck for move in, Calvine Storage Kings rents this truck out at anytime for $25 .89 per mile over the first 25 miles.
We moved on a Saturday, from a Tiger Storage and Superior Storage to Calvine. Tiger was very busy with people going through their storage and the isles/lane to drive your vehicle was packed with people making it difficult to navigate. Not so much at Superior, and over at Calvine, the isles/lane is wide and I wasn't busy at all. It didn't seem all "hood" like Tiger storage. Plus, like Superior Storage, Calvine Storage has climate control. On top of this, the best feature i've seen in a storage facility is that each unit has a light timer (or at least mine did - the 5x20 also has two doors!)
Overall, the wife and I are pleased with the decision to least at Calvine Storage King.
Recommended: Yes
