Tanya Fitzpatrick
May 03, 2025
Dirty and slacking
The day after purchasing a unit online I received a call that my unit number had changed. Then when I got to the facility later that afternoon the unit was filthy and the roof had massive water damage. When I went to the office they are closed that day. I call and can not get anyone on the phone. I leave several messages. The next day no one calls me so that afternoon I go into the office and I tell the lady that the unit was filthy. She acts like she doesnﾃ｢竄ｬ邃｢t know anything. She takes me to another unit that unit is filthy. She takes me to another unit that unit has spiders all over then finally the sixth unit acceptable, except she has to sweep it out. And the information on their website is not correct. They do not put a welcome kit inside the unit with the lock. She has to give it to you. So bottom line is I waited three days to get into this unit that I was supposed to be able to get into the very next day however I wouldﾃ｢竄ｬ邃｢ve never been able to because she wasnﾃ｢竄ｬ邃｢t there to give me the lock. So the whole thing was a mess and the whole facility is very dirty trash everywhere. Iﾃ｢竄ｬ邃｢m very skeptical about even keeping my stuff there.
Recommended: No
Madge C
May 13, 2023
Highly recommend!
Professional staff, reasonable prices, clean, secure and organized.
Recommended: Yes
Dennis DeMello
May 04, 2023
Great place
Good prices Respectable Employees clean Facility.
Recommended: Yes
AMBER T.B
Apr 20, 2023
Easy online rental process!!! Thank you cube smart!
Homeless single with 2 kids one just born also Sunday. 2 babies with nothing to show of them lonely and out of place. Just need some help along the way FOREVER!!!!! REALLY DOES EXSESSEDXD SOIM JEALOUS, but THANK YOU CUBE SMART FOR YOUR STORAGE FACILITIES TO STORE MY small amount of what's left from tryfflyn bd's
Recommended: Yes
Josiah
Apr 15, 2023
Great Storage Spot
Staff was very friendly and helpful.
Recommended: Yes
Timothy Lacefield
Apr 05, 2023
Overall good storage facility
I reserved a 5×10 but went with a 10×10. No specials on the 10×10 but should be.
Recommended: Yes
Robert cranmer-brown
Jan 27, 2023
Friendly service
Very nice quick and easy. Friendly service and clean
Recommended: Yes
John Neff
Dec 07, 2022
Good price, difficult to maneuver our travel trailer into its spot
Great price but the long-term parking spots are more for cars than RVs. Our 20-foot travel trailer barely fit and was very difficult to park without hitting the vehicles beside it.
Recommended: No
Edward Samonte
Jun 24, 2022
Easy to reserve the unit
Great location and excellent customer service
Recommended: Yes
Deb
Jun 09, 2022
Helpfulness
Sue was amazingly considerate, she remained at the office to get the vehicle registered, even though she was off the clock. Our family was extremely grateful! The grounds are very clean, it's gated,very secure.
Thank you for everything Sue🤝
Recommended: Yes
Kristopher Woods
Oct 06, 2021
Quick and easy service
Very helpful staff. Convenient hours
Recommended: Yes
Ravon mose
Aug 27, 2021
Just somewhere to put my couch and household items
A great staff easily again to find your unit and change the gate code immediately if I have any problem
Recommended: Yes
Arturo Delacruz
Mar 07, 2021
Best customer service ever
I love this storage. The people are friendly and helpful
Recommended: Yes
桓牡湯
Jun 30, 2020
Ms. Awesome Karen who made my move to SACRAMENTO smooth and worry-free.
Thank you Karen. Your foresight, meet and greet was welcoming. When moving to a new city, there are so many new and final decisions to make, as well, remember. Karen; for storage purposes, you managed that part of my list up to, and including, the appointed greeting time and unit size. I had suggested incorrectly but when you saw the truck size; immediately, you had another unit ready. Karen, thank you so much for your kindness and generosity...Sharon
Recommended: Yes
CHRISTINA
Apr 08, 2020
Manager is super friendly. Great price and well maintained!
The manager on site is really nice. They had the lowest prices for the size in the area.
Recommended: Yes
Beverly
Jan 27, 2020
Great place
These people that work here were super nice and friendly. Very clean. No trash around at all. Nice inside and out. Very well kept up. Very please with my choice.
Recommended: Yes
Jennifer
Jan 25, 2020
Great place
Great customer service ðŸ‘very helpful clean friendly
Recommended: Yes
Chris
Oct 03, 2019
Great experience, better than Public Self Storage
Best experience by far. Courtesy and honesty for sure and very very friendly.
Recommended: Yes
Sheila
Sep 30, 2019
So far, overall a nice storage facility.
Manager was very informative and kind. Area is nice and clean and free from people who donﾃ｢竄ｬ邃｢t belong hanging around. So far Iﾃ｢竄ｬ邃｢m happy with this storage place.
Recommended: Yes
Tanya
Sep 30, 2019
fairly well
Donﾃ｢竄ｬ邃｢t know much have not been there long but seems ok.
Recommended: Yes
Tanya
Sep 30, 2019
Okay
Ok decent all around people very cleanly
Recommended: Yes
JoAnne
Feb 23, 2019
Great value in store(age)!
After having my rent increase $50 every six months, I could no longer afford my Public Storage unit. At $426/ month, the unit should come with free WiFi! I found SmartCube and will be saving almost $200/month. That's what I call a "smart move!"
Recommended: Yes
Myesha
Jan 30, 2019
Prices are really good. Customer service could be better.
Prices are really good. Customer service could be better.
Recommended: Yes
Michael
Jan 08, 2019
CubeSmart Review
I was pleased with the overall experience. The price was right and itﾃ｢竄ｬ邃｢s not too far from my home.
Recommended: Yes
PATRICIA
Sep 16, 2018
No safe
My unit was bricken in to after hours
Recommended: No
Rosario Montalvo
Jul 05, 2018
Very helpful and friendly place to get a storage unit
I am going through a difficult time in my life when I called the storage office the person at the front desk was very understanding I only had $50.00 dollars to my name she went out oif her way to give me a special offer for the first month and then the full amount due the following monthi was so greatful for this I felt welcomed and happy to know that this person actually felt my hardship I am going through. Thanks
Recommended: Yes
James
Dec 03, 2017
Enjoyable doing business with the young lady
She arrive on one and went to work ans all the questions as Iﾃ｢竄ｬ邃｢m going to travel for several mons. Had to finish quickly as I had a plane to catch in San Francisco. I give the young lady a 10. And lots of thanks
Recommended: Yes
Cynda Dart
May 18, 2017
Very professional and friendly.
Very pleasant experience. Sheri showed us our unit before we did the paperwork. Very professional.
Recommended: Yes
David Castro
Oct 05, 2016
Convenient and friendly service
I did most of the paperwork online from my phone. When I went in, the transition to actual paperwork was seamless, and I had my unit in less than 10 minutes. Friendly, supportive staff, and a simple and clean design, with great value. Would recommend to anybody.
Recommended: Yes
Jamie
Sep 08, 2016
Great
Wonderful staff, great customer service
Recommended: Yes
Nicole
Sep 07, 2016
It was very conveinient, and cheaper than most
Very nice place, customer service was great. Place is very clean, its secured
Recommended: Yes
David
Jan 06, 2016
Best value in Sacramento
Friendly staff and good prices. Easy to find and easy access to the units. If you need a storage unit try here first.
Recommended: Yes
David
Jan 02, 2016
Best value in Sacramento
The staff is very nice, the units ar clean, well lit and are easy to acesss. The rates are the best i have found in Sac. I would recomend cubesmart to everyone
Recommended: Yes
David
Dec 28, 2015
Best value in Sacramento
The staff is friendly, the prices are great.access to units is great. Best storage facility i have ever used.
Recommended: Yes
andrea
Dec 22, 2015
great lean professional
I really appreciated the lady working with me and helping me get everything into our storage would recommend to others
Recommended: Yes
NANCY
Jun 04, 2015
clean units fit my needs and the price was right.
The office handles the paper work in an quick and efficient manner, and I was on my way in no time. The actual storage units are clean and well maintained, as well as secure. I would recommend anyone to use these facilities.
Recommended: Yes
Tim
Apr 01, 2015
needs better customer service
They have good security. Should be open for longer. Needs shade or something.. overall average storage place..
Recommended: Yes
alanna
Mar 20, 2015
Very nice lady at the front counter. Very helpful awesome unit, I've had tiger storage before cube smart. This Place Is An Actual STORAGE unit.
Recommended: Yes
Big Mike
Feb 26, 2015
Recommended: Yes
anna
Jan 26, 2015
great service!
Great personnel. Huge storage space for the price.
Recommended: Yes
Katherine Kendall
Jun 24, 2014
Perfect Place to store my personal things
I would like to say they are the friendesit and respectful and understanding storage place I ever been too. Then understand your problem and they work with you and they also so funny and sweet at the same time. I really enjoy going to my storage cause it always secure and clean all the time and I give them props for it. Thank You for working with me and my family.
Recommended: Yes
Tonja
Feb 18, 2014
Very helpful and easy process.
I had no issues going online to secure a unit. I arrived on site and the desk clerks were very nice and helpful. They even gave my friend a ride back to the unit because it was raining.
Recommended: Yes
R. Gray
Oct 18, 2013
Clean and seemingly secure
I am finding different rates posted in different places online. I signed up for one rate and when I got there, it was higher but I was assured it would be adjusted to reflect what I signed up for. I received a bill for the higher amount and now have to go in and deal with this issue. Other than that, I have no complaints. The place is clean and hopefully secure, considering the neighborhood.
Recommended: Yes
Shahin
Oct 15, 2013
The GM and Mgr at this location are amazing and very helpful. I just wish that this location had more cameras. It is next a ravine and needs better security.
Recommended: Yes
Nat Daughtry
Jul 08, 2013
Cube Smart Is Great
It was easy and the lady who ran the place was polite and helpful.
Recommended: Yes
Robert
May 13, 2013
Recommended: Yes
楔慮
Mar 06, 2013
Recommended: Yes
Robert
Mar 21, 2012
It was a good experience overall . the people were very helpful and polite.The price of the unit is quite reasonable.
Recommended: Yes
