CubeSmart Self Storage - Escondido

This is my second time renting at this location

This is a good facility with a helpful and friendly staff. Krista is very nice, very knowledgable about the process and efficient in getting you setup. This is always my forst look foro local storage.

Recommended: Yes

Storage unit booking process easy

Booking process though Sparefoot was simple and to the point. Showed up to the storage facility to find the unit was ready. Paid the fees which include first month $42 insurance $12 admin fee $20 - if you have no lock that's an additional cost as well.

Recommended: Yes

Excellent storage

The couple that are here are very customer service focused and make you feel like you're more than a dollar sign. They explained everything well and are very wonderful people to store my belongings safely

Recommended: Yes

Disappointed with staff

The facility itself is fine, but the staff is very unprofessional, to the point of rude and insulting... So my bf and 2 friends and I went to go check out the storage to see if it would be big enough for all our stuff. We were all exhausted from packing the night before, so we sat down in the unit to take a quick break and discuss how we were going to make everything fit. Well, the girl from the front office came up and proceeded to tell us that there was no "hanging out" in the units and (here's the rude part) she said "I'm just reminding you because I already have a bad feeling about you guys renting this unit". I WAS ABSOLUTELY FLOORED! Instead of introducing herself, she was prejudging us instead?! I just looked at her and said "yeah, me too." Needless to say, we won't be storing there next month.

Recommended: No

great price great location, great service

great price great location, great service, and they lend you a truck if you need

Recommended: Yes

Quick and easy check-in

Meet with a smile, quick and efficient check-in process, even switching units that met my needs. Great service at the front office, ver6 helpful. Easy access in and out of the gate, very clean facility!

Recommended: Yes

Wished it wasn't so expensive vs size/where it's at.

Not much to say yet, since I barely moved in. Didn't realize how out of the way it would be for me, prior to move in. Also, didn't seem to friendly. Feel like I made a mistake, but only time will tell.

Recommended: Yes

Excellent manager, clean units

The manager, is wonderful and very helpful.

Recommended: Yes

Some staff are rude

Not really recommend because of staff. Location is ok. Price ok. My unit was not the size offered, it is less size. Parking lot very small. But staff member was unkind so I'm not storing there again.

Recommended: No

In a hurry

MIL moved out and with no planning we called ahead : brought the truck and an hour later we were returning to our Sunday funday. Thank you

Recommended: Yes

I was looking for an affordable and and secure storage unit as this one

I love it! Very clean facility! I can see cameras everywhere! Very accessible to my storage unit! Like I said: I LOVE IT!

Recommended: Yes

Management is Accommodating, Professional & Efficient!

Jim & Christa helped my Move into CubeSmart on Montiel Rd. In Escondido quick & pleasant.

Recommended: Yes

Super friendly people and nice cool units :)

When we got there there was alittle confusing ruckus with the name holder of the unit and there was super friendly customer service

Recommended: Yes

great place - highly recommended

truly a great comfortable hygienic experience, nice people,

Recommended: Yes

Wow it was easy to move in

I have never rented a storage unit before and these guys made it so easy. Did everything online with the paperwork and then show up to pick up my lock the check into my unit. Great customer service.

Recommended: Yes

Really great experience

The customer service was outstanding and so very helpful. The move in was smooth and any questions we had were answered. Because of Covid-19 everything was done contact free. All went well!!

Recommended: Yes

Need more carts

Donte was terrific on check in. You need more carts and/or one should not have to surrender their driverﾃ｢竄ｬ邃｢s license to get a cart. In short no cart was available for us when we unloaded, and we were too far from entrance to keep checking back given our time constraint. That was quite disappointing.

Recommended: Yes

So far so good. Smooth transaction.

Pricing was the best between all facilities. Staff was pleasant and helpful.

Recommended: Yes

Unexpected move

Went to several storage units that had outrageous prices. This place was close to my residence and service was excellent

Recommended: Yes

Awesome place

Nicole was so kind and showed us all around till we found the perfect unit! Everyone there is nice and helpful and the process was quick. I would definitely recommend this self storage to all my friends and family

Recommended: Yes

Really friendly manager and prices are great

Really great prices and frendly staff

Recommended: Yes

Easy process and polite staff.

We moved from El Centro to Escondido and looked all over the place for storage. We found Cube Smart Self Storage and they were very informative, helpful, polite and yes very affordable. Through out the entire process they've gone above and beyond my expectations and would recommend them to everyone I know.

Recommended: Yes

Great service

Unit and everything was as expected. Customer service is above and beyond! Itﾃ｢竄ｬ邃｢s good to be treated like your business matters.

Recommended: Yes

Great!!

Everything went good. A smooth transaction.

Recommended: Yes

🤔.......👍💯👍......‼

staff is great even went above & beyond for me,on a 2nd unit!! (btw Thanks again!) gate hours & access are good. my only complaint is the carts not being available after office hours. with the amount of security cameras getting away with stealing one is highly unlikely. But Overall it's a great, secure, place to store my priceless crap! THANKS All!

Recommended: Yes

Great

Hopefully it will be a great help

Recommended: Yes

Extremely quick & helpful

Booked on a Sunday, and was in and out in 5-10 minutes. The hrs are great for access. Due to traffic on Sunday I barley made it by 3pm and the staff was ready to go home but didn't make me feel as if I couldn't ask whatever questions I needed. I felt terrible for being there just before or right @ 3 but they got me in and out quickly easing my guilt of keeping them late on a Sunday. Thanks to them, I was able to move stuff that night till 10pm.

Recommended: Yes

So impressed with how fast and efficient this place is

It is nice Г°ЕёЛњЕ  when those who are helping you really know what they are doing!!! Thank you

Recommended: Yes

Awesome service, quick and easy

The rate really was what was quoted. No hidden fees.

Recommended: Yes

Very helpful staff. Thanks

Easy transaction. Very helpful.

Recommended: Yes

Very happy

Very fast to sign up and let me move in. Very happy with the services

Recommended: Yes

Air conditioned, clean and very friendly ^_^

I have been doing a lot of research to find an airconditioned storage unit, Cube Smart storage was the beal by far.

Recommended: Yes

Easy Access & availability.

Setting this up was easy & convenient. the space is great. I store my business supplies here and it's great that I can access them up till 10PM. Clean & easy to get to. Great office support.

Recommended: Yes

Best customer service!!

Best customer service, clean units, and free use of their moving truck!!

Recommended: Yes

Excellent Customer Service And Extremely Clean Units. Thank You Г°ЕёЛњЕ 

Customer service was the first line of contact, very professional with a hint of kindness and love for what I was looking for. The representative was very smart and knowledgeable and answered all of my million and one questions. He was very pleasant after the end of our call I asked to speak with a manager because of the excellent service I received. Thank you so kindly for everything , I am internally grateful to the entire team. Always Remember Team Work Makes The Dream work.

Recommended: Yes

Everyone was nice and accommodating

They took the time to look into me using the moving truck. Any customer had it reserved, but I appreciated that confirmed whether be available or not the minute I asked.

Recommended: Yes

Fantastic!

Getting established at Cube Storage in Escondido was a piece of cake. The process was quick and efficient. The facility is clean and easy to access. I am very pleased with my decision to use this facility.

Recommended: Yes

潇摯

Good place and nice facility like it here

Recommended: Yes

Clean facility

Friendly to deal with, the attendant was courteous and informative.

Recommended: Yes

Top Notch

Place was great, the service was stellar. They were quick to get me in and ready for the day and provided a moving truck for me to bundle all my trips in the day to just one place. One note: If you are looking to rent the truck, ensure there is the amount of gas that the say there is. I unfortunately I gave it good faith that they knew about the slightly lower gas gauge (Even filled it up more than when I first received it) and they hassled me about it for a couple minutes. Overall they were nice gentlemen and were eager to help me out where and when they could.

Recommended: Yes

More ventilation top floor good idea

Nice place more of an elevation on the second floor would be nice it's so stuffy up there

Recommended: Yes

I am glad I decided to choose this facility for my precious items

I am glad I decided to choose this facility for my precious items. I just wish there was more air ventilation on the second floor and better lighting in the unit itself I saw that they had rat poison packets on the floor I hope that I will not have to deal with any RAT damage to my furniture or items.

Recommended: Yes

Clean facility

Nice people. Easy access. Simple sign up. Would recommend.

Recommended: Yes

Great place

Great place, good price. Friendly. Clean.

Recommended: Yes

Awesome place!

Office staff is super nice. It's a very good looking place. Cameras everywhere so I feel my stuff is safe

Recommended: Yes

Experienced user highly recommends CubeSmart

For far too many years I've been utilizing various storage units and, to date, the CubeSmart facility in Escondido has been the best self-storage experience I've had. They offer a wide range of unit sizes, priced fairly by size, ease of access, and other pertinent options and the office staff are very friendly, personable, and easy to work with. They are all thoroughly familiar with the services they offer, have an excellent work ethic, take obvious pride in their work, and strive to provide the best customer service I've had the pleasure of experiencing in over a decade with ANY business. I appreciate their consistent professionalism, particularly when mine faltered during an extremely stressful recent move; they have office staff available every day with unit access hours extending far before & after regular business hours; the facility is located right off the freeway and is secured; the elevators are positioned conveniently; and they offer high-quality moving supplies on site. Their prices are considerably lower than most, yet the units are actually much larger than any other I've used due to their extraordinary height. Many facilities appear to offer the same size units for rent (5 x 10, 10 x 10, etc), but their ceiling heights vary from 5' - 8'. CubeSmart units have 14' ceilings...a HUGE difference when it comes to cubic feet of storage space provided!

Recommended: Yes

Clean, friendly and easy to start up

This was a very clean, well lit storage space that is secure and gives me a comfortable feeling about storing my goods here.

Recommended: Yes

Lot's of space with climate control!

Really good place over all, probably the best in the area.

Recommended: Yes

Awesome

Happy with rental, the customer service was very good, easy going, informative.

Recommended: Yes

Great help

Sparefoot helped me out alot and made finding a storage easier

Recommended: Yes

Recommended: Yes

A relief after a long move

Moving cross-country is never easy, but Cube Smart made the last steps to unload my items a breeze. A clean facility, with good security and friendly staff was a welcome thing - and they were even open on Sunday.

Recommended: Yes

Thank you

Alfonso Was Bety eficiente And helpful w all the process,kiddos to him and all the personal

Recommended: Yes

Service was awesome and facility is very clean

The manager was awesome & had a lot of energy. Very friendly & put me at ease. He took the time to show me how everything worked. The location is perfect & it was very clean. The pricing was great too. Cheapest in the area.

Recommended: Yes

Excellent customer service.

They were great to work with. We had to change our unit and they were accommodating.

Recommended: Yes

Easy transaction to get into, that I think will be long term.

Price is reasonable, and the unit is very clean and seems to be quite secure. Great hours for access, as compared to another company that we had tried before. The only dislike I have is that the Unit does not have lights inside. The Staff are exceedingly friendly, courteous, and very professional.

Recommended: Yes

very easy to reaad

I only had online what was available was upstairs and I need drive up access

Recommended: Yes

Very Helpful and Flexible

The staff here is great and accommodating. The facility is very nice and secure, which is great for peace of mind.

Recommended: Yes

easy and affordable

I have not been in the unit 30 days but I must say the customer service I received was outstanding even though they seemed to be short handed the staff still made sure to accommodate my needs thank you

Recommended: Yes

nice facility

nice facility very helpful management

Recommended: Yes

Awesomeness!

Everyone was super nice and accommodating. The units were clean and thankfully there was a big elevator for my stuff. The area is nice and do offer excellent security (gate codes, cameras, can purchase locks for like $12) and for all that with insurance a decent price of $60 a month. Would definitely go here again!

Recommended: Yes

Recommended: Yes

freindly and helpfull

Staff was great and very helpful. Having large cart in elevator ready to go was very helpful.I will recommend this place over any other place. Free truck even though on small side with no ramp ran very well.

Recommended: Yes

I visted one of the Escondido Location and it was exellent and very reasonable pricing

I have made tentative reservation for the beginning of the January 2015

Recommended: Yes

Excellent staff and service. on the phone they were very helpful. At the office they were very caring understanding and patient. They let me use their truck to move my stuff in and even helped me to find workers to help me move. I would certainly recommend this place to my friends.

Recommended: Yes

Awesome!

Recommended: Yes

Awesome, free truck w/decent gas mileage.

Recommended: Yes

Awesome

Great storage facility...the process was fast and easy and prices are fair. The free moving truck was a plus!

Recommended: Yes

Great Place for Storage Needs

After looking at several different options we choose Cubesmart. The service is outstanding. Very friendly and helpful. The facility is clean and easy access to our unit. Convenient location too. A great price for the amount of storage we needed too. Thank you. Would recommend to anyone needing safe storage.

Recommended: Yes

Had Ive been looking somewhere else I would just be pulling my hair out!! I stopped to request a estimate for a unit and having compare prices and fees I ended up booking a unit right there with no hassle. The only problem I have seen is the carts to move our stuff from our cars to units, especially if in the 2nd floor: there aren't that many and one nightI had to bring my boxes BY HAND up to the second floor!!!!! Also they don't mention the insurance fee is added to your monthly payment ;( Other than that I thought it was a decent business :) Thank you!

Recommended: Yes

easy, affordable and convenient.

Recommended: Yes

Not your everyday storage facility

I love this place! The employees are always friendly, and helpful. The office is clean, bright, and they have coffee for customers! I would highly recommend this place.

Recommended: Yes

Easy access, affordable pricing and great staff.

Recommended: Yes

Storage experience

This is my first time using storage, I called several different places - I was pleased with the price and the special on the 1st month. The man at the desk was very friendly and helpful. I'm happy with it.

Recommended: Yes

The storage facility was very clean and had a great moving deal with a military discount! I loved the customer service and how they provide a move-in truck for free! The best!

Recommended: Yes

Very quick and easy even for a Saturday afternoon. Access to the unit was simple and easy to remember.

Recommended: Yes

The storage facility is nice and clean. My only problem was locating a cart to move my boxes on since I rent an interior unit. If they would have more carts, that would be great! Other than that, I highly recommend this location.

Recommended: Yes

Recommended: Yes

The manager Brandie Flippen was VERY helpful and kind, and I needed that, because the phone rep at the call center was totally unprofessional.

Recommended: Yes