Interstate Mini Storage - El Centro - 1845 South 4th Street

周慮歳

Thank you this was a very simple experience.

Recommended: Yes

Customer service excellent

Customer service and the staff went above and beyond, by making a follow up calls and also text messages were met. Thank you

Recommended: Yes

Itﾃ｢竄ｬ邃｢s not as nice as they put the publicity

They go for lunch and they donﾃ｢竄ｬ邃｢t even bother put a sign for people. Donﾃ｢竄ｬ邃｢t know theyﾃ｢竄ｬ邃｢re in lunch.

Recommended: Yes

Clean easy acces

Very friendly and helpful person and clean

Recommended: Yes

They don't know who parks where. Making it unsecure.

They don't know who is parked where. On the property that's not very secure.

Recommended: Yes

Great location, secure and very clean and well maintained.

Friendly, very accessible staff, easy to reserve a unit on line and in person. Excellent, easy access location.

Recommended: Yes

They were helpful and naice in the office.

They help me faind the size that I needed for all my things.

Recommended: Yes

Overall very satisfied

Staff was courteous. Security keypad into storage areas could have been in a more convenient location, had to get out of my vehicle to enter the code.

Recommended: Yes

Very recommended

Everything is very well easy access, clean and good security

Recommended: Yes

I really liked the service and how secure the units are

I really liked the service as soon as I walked into the office. Itﾃ｢竄ｬ邃｢s my first time needing a storage unit and was skeptical or using one. After seeing how secure the location is I felt more comfortable renting one.

Recommended: Yes

Doing biz thru mail slot extremely dangerous

In extreme heat conditions this facility has not adapted practices to protect customers. Docusign or similar programs to conduct home closings suggest it is more than safe and much more professional. Also no lighting in indoor storage unit. Light from hall is sparse and light to my unit is blocked by vent system. Also the keypad on exot could be set with device to open automatically but instead it appears to be Macgyvered by a strap to a pole that has sustained damage to have it clean at a 70 degree angle instead of proper position it with sufficient clearance of pole from vehicles. Contracts are poorly written and actually do not reflect the intent of the contracting parties. Alternate address whited out (not approved by the signer) because it was an email address. Asking a customer moving to rely on delivery if any notice with their ability to provide a physical address appears to be a way to get around due diligence to reasonably inform customer.

Recommended: No

Terrible management

Reserved a larger unit through the 800 number because no one would answer. Saturday the sign said open but was locked/closed. Sunday waited an hour or so. Manager finally answered, took 30 minutes to show up, told me the 800 number doesn't know what they are talking about, lied about being there Saturday as I watched him park his car as he drove in. Said the office isn't open but has nothing posted. 800 number confirmed hours whi h matched the hours on the door. Terrible management!

Recommended: No

Awesome

Great location.. very clean, awesome customer services!

Recommended: Yes

No comment

Close by to area , not so clean . Very spacious .

Recommended: Yes

Good place to store items

Thank you. This was a good place to store my items. I got a discount which was nice and it was a good price.

Recommended: Yes

Great location nice helpful staff

Staff was very helpful. Great location. Very clean. Able to access at good time and always someone in the office Incase of any questions. Well definitely recommend to others. As it was recommended to me.

Recommended: Yes

The facility clean and well kept

The staff was friendly and helpful

Recommended: Yes

Great faciliity

Pedro Garcia, Mgr. Very friendly & professional.

Recommended: Yes

Ok experience with Interstate Mini Storage

Filling out the paperwork at the storage facility was quick. The lady at the desk "Maria" was efficient and professional and answered all of my questions effectively. I only wish she could have taken a few minutes to walk me to my storage unit and show me the key pad. At least with other storage facilities they tend to do that, so your not wondering around trying to figure out where everything is at. The facility itself seemed clean and secure. I selected a unit with Climate Control, so I will see this summer how well it keeps things cool. But initial impression was good!

Recommended: Yes

Clerk is great! Enjoy her willingness to help

I was referred by a friend. The units don't seem the size of the measurements that are offered online. They seem smaller. Prices are a little in the higher side. However other than that, the customer service and help from the clerk made me want to stay!

Recommended: Yes

Helpful, congenial

Easy access. Only been there part of a month, but so far so good.

Recommended: Yes

Congenial, helpful

Been there less than 1 month, but so far all is great.

Recommended: Yes

Too expensive for a 5" 5 storage

Too expensive for very small 5" 5 storage

Recommended: No

I know that my belongings are secure!

When my husband retired from the military, we decided to simply our life & downsize our living space. Interstate Mini Storage was our choice because of its convenient location, price, cleanliness, and most importantly, it's security system. I go to the unit when the season changes or to get holuday decor. I always feel safe there, even when my husband is not with me. I wish they offered military discounts but even without it...it's worth it!

Recommended: Yes

Unit Cleanliness needs attention

Unit was prompt but a bit dirty ...

Recommended: Yes

like it

Very clean in a good area costumer service great will recommend to friends

Recommended: Yes

Very good customer service. My unit had a small amount if trash in it when I moved in but overall I have no concerns.

Recommended: Yes

Low Cost, Clean facility, and Great Customer Service.

Great experience staff is very friendly, the facility is clean, affordable prices, and there is lots of security.

Recommended: Yes