Rhonda L Jones
Jul 06, 2020
Conveniently located.
Nice, clean an the location of the unit was perfect.
Recommended: Yes
Bill Osteen
Feb 25, 2020
Both employees that I dealt with at the...
Both employees that I dealt with at the Houghton Rd location in Tucson were friendly and helpful.
Recommended: Yes
Judy
Feb 13, 2020
Great service
The representative who helped me was very professional and thorough.
Recommended: Yes
MDrag
Jan 09, 2020
New storage unit
Just acquired a storage unit and it went very smoothly. I filled out the online information before going to the storage facility and I think that helped it to go smoother. The unit was clean and everything was explained to me. I did have a problem using the app to open the gate but I went back the next day and they made some adjustment to get it to work properly. The alternate key pad entry method was fine.
Recommended: Yes
Nancy Bazin
Dec 04, 2019
Extremely pleased with Alec
Extremely pleased with Alec. He was very helpful, friendly and professional.
Recommended: Yes
Pamela Mccullion
Nov 11, 2019
Reservation
Easy to reserve. Manager is wonderful very helpful & knowledgeable.
Recommended: Yes
Rex Andersen
Oct 30, 2019
No Refunds
Was able to sell all my items before they went to storage. Thus, the unit was never used. Public Storage would not refund any charges or the brand new locking device, that was never used.
Recommended: No
Barry Shapiro
Sep 16, 2019
The people that work at our storage...
The people that work at our storage facility make it the best ever!
Recommended: Yes
Teresa Beatty
Mar 06, 2019
Renting a storage unit was quick
Renting a storage unit was quick, convenient and inexpensive.
Recommended: Yes
Stephanie Gauthier
Feb 27, 2019
Great Customer Service & Area
I think that with facilities like this the most important thing is obviously the cleanliness and security, which both are great in this location! I only dealt with one staff member, but they were friendly and actually know what customer service is and that is hard to find these days!
Recommended: Yes
Steven Greene
Feb 19, 2019
The staff at my local Public Storage on...
The staff at my local Public Storage on Houghton in Tucson, AZ make the experience 5 stars
Recommended: Yes
Meg Tucson Resident
Jan 07, 2019
I had an excellent experiece working...
I had an excellent experience working with Bella at Public Storage. Very easy reservation process and the storage unit is the perfect size for my needs. I would recommend Public Storage to anyone who needs to store their household items.
Recommended: Yes
Eve Hady
Oct 29, 2018
We chose Public Storage because it was...
We chose Public Storage because it was nearby. We signed the contract because the woman behind the counter (Ayisha) was cordial, knowledgeable and customer friendly.
Recommended: Yes
Elizabeth Barksdale
Oct 23, 2018
So far I am impressed with Public...
So far I am impressed with Public Storage. The staff was knowledgeable and patient with my questions. My storage unit is clean and in a secure location. I think I made a wise choice going with Public Storage.
Recommended: Yes
Christopher
Sep 11, 2018
Very friendly and helpful!!
Very friendly and helpful!!
Recommended: Yes
Conrad Wall
Aug 16, 2018
So far excellent
So far excellent
Recommended: Yes
Diana Olson
Aug 02, 2018
yes to Public storage
Vanessa was extremely helpful and very pleasant. Thanks Vanessa on Houghton Rd in Tucson
Recommended: Yes
Lewis Brooks
Jul 09, 2018
Easy on-line reservation and received...
Easy on-line reservation and received an automated and voice call confirmation. At the site; easy electronic registration - paperless, as well as the auto payment process. However, was as surprise that I had to buy the preferred lock at the site & unable to get a partial reimbursement at the end of my lease. Easy access and clean facility.
Recommended: Yes
NANCY S
Apr 19, 2018
Extremely Happy With Public Storage
We are extremely satisfied with Public Storage. We rented a temperature control unit because we wanted to make sure none of our items would get damaged by the heat. We received great service from Tara. We had never rented a storage unit before and she was fantastic explaining everything to us. Public Storage is very clean and managed very well. Security is great! Would recommend Public Storage at Harrison and Broadway to family, friends and complete strangers.
Recommended: Yes
John K
Jun 12, 2017
Great experience
Great experience. The staff are excellent, the facility is clean and well maintained. I am grateful to have such a great place to store my belongings while we relocate. Highly recommend this place.
Recommended: Yes
John Kotrosa
Jun 10, 2017
Excellent experience. The staff are very helpful, friendly and great to work with. The lockers are clean and the facility very well maintained. Excellent all the way around.
Recommended: Yes
Beverly Smith-Osburn
May 19, 2017
Wonderful and efficient service; friendly, professional, and personable staff -- Aysha and all staff members
Recommended: Yes
Duwayne Crook
May 05, 2017
We have been utilizing Public Storage on Houghton for several months. Aysha, Property manager, has been very helpful with all needs and Jon stepped in and assisted when we needed a second unit. They were able to find units next to each other for ease of access as we prepare for a big move to another state. Thanks guys for making one part our moving adventure a little less stressful.
Recommended: Yes
Pat Salinas
Apr 20, 2017
Aysha and Nicole are very professional and courteous and helped me with all my storage needs.
Recommended: Yes
Kathryn Wald
Jan 13, 2017
The service is fantastic. Rebekah is a great help whether it is answering questions or helping with making account changes. I enjoy doing business with Public Storage at this location. Kevin also works at this location and he is happy to help and answer any questions.
Recommended: Yes
Cody Bingham
Aug 17, 2016
Great place
The online information and reservation were very helpful and quick. And then at the facility the manager was very happy and ready to help. Everything is clean and in good condition
Recommended: Yes
Linda Curtis
Jul 27, 2016
Great friendly service
They went out of their way to help us.
Recommended: Yes
Nicholas Peron
Jun 14, 2016
Great service
Thank you very much.
Recommended: Yes
Cynthia Bohl
Jun 16, 2015
amazing
The agent who helped us WAS amazing ...She deserves a raise ...was so nice and helpful ...I cant say enough good things ...You have a keeper ...we rented our unit on Houghton and Broadway in Tucson Az....
Recommended: Yes
Michael Jabkowski
Feb 26, 2014
Price increase
I am sastified with the storage unit, have never had any issues. The only thing was the price increase after I was there after 1 year, you would think my fee would stay the same when newer rentals prices were increased. I guess its there way of saying now that we have you here its gonna cost you more.
Recommended: Yes
