Frank Saunders
Dec 03, 2023
Convenient storage units
Nice facility, clean, easy to access
Recommended: Yes
Melissa Horton
Jun 19, 2023
Narrow pathway to unit
The company should let you know before you choose this facility you can't drive trucks/ cars down the isle to get into the unit
Recommended: Yes
JOYCELYN CANIDY SCOTT
Feb 07, 2023
Loved talking to Ed
He was very professional and helpful in all my transactions
Recommended: Yes
Ethen Perez
May 27, 2022
Nice facility
Very nice facility, pricing was good too, would say I will be back if I ever needed a unit again.
Recommended: Yes
Mary
May 27, 2022
Great storage unit
Clean and spacious unit. The staff very friendly and helpful.
Recommended: Yes
Matt
Feb 21, 2022
Good clean facility
Video security system is useless but I was told an upgrade was in the works
Recommended: Yes
Dolores mesa
Jan 11, 2022
Great service
Helpful and professional thank you
Recommended: Yes
Edgar
Jan 08, 2022
Good service
Good service, nice to do business with
Recommended: Yes
Estella Rea
Dec 20, 2021
Great service
Everyone was very helpful, patient, accommodating, and very friendly. It was a pleasure working with them.
Recommended: Yes
Ruby Romero
Nov 18, 2021
Excellent, friendly experience! Highly recommended
Excellent experience! First time renting storage unit, knowledge and explained everything(as I didn't want hidden fees added ect...), gave us ALL information, very friendly, even enjoyed his Treager conversation with my husband lol.Check in was super smooth ! Definitely recommend!!! Also, made sure our unit was extra clean and good to go, we even got an upgrade with a GREAT rate ! BTW rates are the best , and they always have specials, Definitely a plus !
Recommended: Yes
Gordon McCraw
Nov 17, 2021
Great Service
Was very impressed with the manager there. He was very helpful and let us use one of his carts which was great
help in unloading. The unit was clean. All around great service. Very pleased I used them.
Recommended: Yes
Julia C.
May 26, 2021
Very nice staff and very good price.
Admittedly, the place is a bit annoying to get to. But other than that the employee that set me up was awesome and super nice. The price is very good for what I'm getting. The gentleman made sure to over everything I needed to know before signing the contract.
Recommended: Yes
Krystal Kent
Apr 19, 2021
Nice, friendly, clean facility
Great place! Nice manager that lives on site!! Good prices! Just wish they offered 24hr or later access than 8pm
Recommended: Yes
Robert Purcell
Feb 26, 2021
Misinformed
I was told by the manager that my Harley Davidson would fit in a 5x10 storage locker and that my 12 ft. utility trailer would fit in one of the outdoor parking spaces.
The Harley wouldn't even fit through the door!
If the space for the trailer had been a back in or pull through space it would have been fine, unfortunately this was not the case.
It was an end to end space, (Parallel parking required) with a car at the back of the space and a full sized pickup bed camper at the front.
These were so close to either end that it was impossible to maneuver my trailer in between them.
Just a little FYI, I am a general contractor with 40 years of backing up and parking all shapes and sizes of trailers. Skill was not the issue.
Which brings me to the manager (that lives on site)......
He wasn't there.
The young man that was there, was more than helpful and apologetic. He managed to get me a space (for a higher price) that I could park the trailer, with the bike in it, until I could find something more suited to my needs.
If I based my rating solely on this young man's assistance, customer service and professionalism, I would give 5 stars!
Last, I was, and am, extremely disappointed in the fact that even though my property was only stored for 2 days until I made other arrangements, the manager would not refund the prorated balance of what I had paid!!!
His statement when I asked for a refund on the unused time was, "I can't help you there. We only pro-rate the rental price, not refunds."
My advice would be to rent elsewhere if at all possible.
Robert P.
Phoenix, AZ.
Recommended: No
Shaugnessy
Jun 13, 2020
Very clean
Quick and affordable!
Very friendly staff
Recommended: Yes
Robert Gustafson
Apr 10, 2020
Ed was great to work with and got us set up with a unit quickly.
I would recommend this storage location.
Recommended: Yes
歓汹牡
Mar 30, 2020
Review
Very clean friendly facility with incredible staff as well.
Recommended: Yes
Michael
Mar 27, 2020
Good sized facility, clean. Highly recommend to other college students.
Ed was great in letting us move in quickly because we were forced off campus with the virus pandemic. Helped us out and was understanding when we didnﾃ｢竄ｬ邃｢t give him the proper information originally (whoops). Nice and close and easy to get too. Great price as well.
Recommended: Yes
Mary
Mar 19, 2020
Clean, convenient and affordable with great customer service.
After constant price increases at my former storage facility, Got Storage is refreshing. They give 50% off the first 3 full months, are convenient to the W, NW and SW of the Phoenix metro area, and provide some nice “xtras” the big corps feel they don’t need to offer, like a moving truck that you only need to pay gas for. I’m pleased to be doing business with them.
Recommended: Yes
hannah
Mar 01, 2020
Affordable and easy
Extremely helpful and friendly staff, very affordable and clean. They have a free truck which is super helpful!!
Recommended: Yes
Brittany
Jan 08, 2020
Great facility
Amazing clean facility with very friendly staff!!
Recommended: Yes
Rosemarie
Sep 11, 2019
Great place
It is a great price since I am limited in funds. Thank you
Recommended: Yes
Martin Hughes
Aug 02, 2019
Best storage place I've ever used
I rented here about a year ago and found them to be accommodating and helpful. Once I was coming into town late and would not be able to arrive before they closed. One call to the office and he allowed me in after hours to unload. Good people here. Very well kept grounds and lockers. Also the price I could find in the area. I strongly recommend them. I've sent friends there and they tell me they are very happy with them. Kind of hard to get into but WELL WORTH A LITTLE DRIVE. I'd give a 10 if I could.
Recommended: Yes
Fina
Aug 01, 2019
The attendant was understanding and helpful
I am not a resident of Arizona but I was able to secure a rent space without any problems. The place is clean and secure and I would recommend this facility for your storage needs.
Recommended: Yes
Robert
Jul 17, 2019
Convenient
Easy to get easy and convenient.
Recommended: Yes
Jason Crawford
Apr 15, 2019
I can't say enough GOOD THINGS about this facility
I can't say enough good things about this facility. They have a free truck for the day and just have to pay for gas. The entire property is secure and single level. The office staff Ed May - Manager and Andrea are really friendly and flexible to your needs. The rent is competitive and they have move-in specials that were unbeatable. Check them out!
Recommended: Yes
Stephanie
Apr 08, 2019
Simple and efficient!
As a first time renter, I did not know what to expect. The facility manager was friendly and professional making my moving experience easier.
Recommended: Yes
Charlie
Dec 03, 2018
Great place to store
Great customer service and a good location
Recommended: Yes
Elizabeth
Nov 28, 2018
Only work with Ed
I had an extremely inconvenient experience from the first day. No one was helpful, they would say they would call back and never did. My code for the gate never worked during the 2 months, I had to call multiple times to have them let me in to the storage facility. On the way out the first night I was locked in because the code they gave me did not let me out and I had to wait for the police to arrive. When I was ready to move I sent an email with my frustrations and Ed, the manager, he reached out and was way more helpful than all the other employees I spoke to. Heﾃ｢竄ｬ邃｢s the only reason I didnﾃ｢竄ｬ邃｢t give a one star. I still moved out but if I ever went back I would ask to only deal with Ed.
Recommended: No
Sherry
Jun 25, 2018
Best experience!
From beginning to end, by far the best experience! Let us use the truck, was,ready when we got there with all paperwork in order. Great customer service!
Recommended: Yes
Rosha
Apr 11, 2018
Convenient location and reasonable prices
Recommend to others looking for storage in Peoria and a quick no hassle movein process.
Recommended: Yes
Bailey
Apr 08, 2018
The best
They were super awesome. They made the whole deal take less than 30 minutes and it didn't drain my checking account. The best so far.
Recommended: Yes
Kelli
Jun 27, 2017
Quick and easy. . . friendly service.
I needed a storage unit immediately and Got Storage was willing to help me get settled in right away. They had friendly customer service and bent over backwards to make my experience there a positive one. Thank you!
Recommended: Yes
卒
May 02, 2017
Clean and affordable
I would highly recommend got storage .
Recommended: Yes
haley
Apr 19, 2017
Clean and friendly
Easy move in process, paperwork took just a few min and I was on my way. The unit was clean and easy to get to.
Recommended: Yes
Stephanie
Apr 05, 2017
Ed is great!
Ed is the person I have worked with at Got Storage and I love that he is willing to work with me when my schedule is tight. As long as i let him know he is willing to delay and try and meet my schedule.
I really appreciate that.
Recommended: Yes
慮摹
Mar 02, 2017
Great unit great price
They came in early to do my paperwork just so I could stop by after work. Very kind of them.
Recommended: Yes
Sherrell
Dec 15, 2016
great customer service
Owners were very helpful , the only part I don't like is getting out, I can't walk well and having to get out of my car to punch my code to open the gate is sometimes very hard
Recommended: Yes
Sherrell
Sep 28, 2016
wonderful people stayed after hours so I could get my storage unit
The office was so nice and caring know what they were doing, made a very streS soul day better.
Recommended: Yes
Cynthia
Sep 12, 2016
Good customer service
Great front staff got helped rite away . With good price as well .
Recommended: Yes
Becky
Aug 12, 2016
Great price!
The staff was great and helpful. The location was good. We moved from Benson Az and the transition into the storage was not very convenient. It was on the second floor and the hall light had no bulbs in it. So our unit was dark. But other than it was great.
Recommended: Yes
William
Jul 04, 2016
Great pricing on 5x10
Awesome storage company, great pricing and free use of a good sized truck. Saved me even more money. Ed was great as well as my friendly and courteous storage agent. Highly recommended facility.
Recommended: Yes
Kelly
Jun 22, 2016
Great
Service was great. Units were clean as well as the property.
Recommended: Yes
Kelly
Jun 22, 2016
Great
Service was great. Units were clean as well as the property.
Recommended: Yes
Todd
Jun 21, 2016
great service low prices
the prices cant be beat for a 10x10 storage facility
Recommended: Yes
Christine
Jun 18, 2016
Best pricing around
I wasnt aware of the upfront charge to open an account but the monthly os cheap and you have use of the truck so its a good deal.
Recommended: Yes
Deena
May 29, 2016
Storage rental
Great deal, clean but can be a little hard to get to coming easy on Olive. ( be certain to map it).
Recommended: Yes
Jose Belman
May 21, 2016
The attendant was very helpful.
The rental process was fast, I would definitely recommend this to someone else.
Recommended: Yes
Martin
Sep 27, 2015
Management was very pleasant and helpful. The facility is extremely clean. Pretty nice storage units.
Recommended: Yes
